Cookie Policy
Last updated: June 2026
This page explains how Clever Heating and Cooling Solutions Ltd ("we", "us", "our") uses cookies and similar technologies on clevercoolingsolutions.co.uk. It's written in plain English on purpose — if anything is unclear, email us at melak@clevercoolingsolutions.co.uk.
What is a cookie?
A cookie is a small text file saved on your device when you visit a website. It helps the site remember things — like whether you're logged in, or what choices you've made — between visits. We also use similar browser storage (called localStorage) for the same purpose; everything in this policy applies to both.
The cookies we use
We group cookies into three categories. You can choose which optional categories to allow.
These keep the site functioning correctly and cannot be switched off. We use this category only for secure admin login sessions — regular visitors browsing the site are not affected by these.
| Name | Purpose | Duration |
|---|---|---|
| sb-access-token / sb-refresh-token | Keeps admin staff securely logged in to the dashboard | Session / 7 days |
These embedded features are part of the normal site experience and always load regardless of your choice below — we list them here for transparency about what they do.
| Provider | Purpose | Duration |
|---|---|---|
| Google Maps | Shows our office location on the Contact page | Up to 2 years (set by Google) |
| Elfsight | Displays our customer reviews widget | Up to 1 year (set by Elfsight) |
Helps us understand how visitors use the site — which pages are popular, where people drop off — so we can improve it. This data is aggregated and not used to personally identify you, and we never sell it.
| Provider | Purpose | Duration |
|---|---|---|
| None currently active | We'll update this table if we add an analytics provider | — |
Third parties
Google Maps and Elfsight are operated by third-party companies, not us. When their embedded content loads, they may set their own cookies under their own privacy policies. We don't control these directly — declining "Functional" cookies in our banner prevents them from loading on our site at all.
Changing your mind
You can change your cookie choices at any time using the button below, or via the "Cookie settings" link in the footer of every page. You can also clear cookies directly through your browser settings, which will reset your choice and show the banner again on your next visit.
Questions?
Contact us at melak@clevercoolingsolutions.co.uk or call 01296 252142.